Please do not leave valuables such as jewelry, credit cards and large sums of money in your room. Send your valuables home, or ask to have them locked up. MHA is not responsible for any personal items that may go missing.
Safe Environments
MHA practices a Safe Environments Policy. This includes:
This policy protects the safety and is the responsibility of staff, physicians, volunteers, community partners, patients and visitors.
Fragrance Reduced
Please refrain from wearing fragrances when visiting hospital sites. Personal fragrances may cause allergic reactions, including migraines, fatigue, rashes, and difficulty breathing. Personal fragrances include perfume, cologne, toilet water and aftershave.
No Smoking
The MHA is a smoke-free environment. The use of tobacco products is limited to an area 9 metres away from building overhang, entrance and/or exit door.
Latex-Free
Latex, such as used in balloons or gloves, can cause mild to serious reactions in some individuals. Please do not bring these to the hospital.
Thank you for supporting the Safe Environment Policy of the Middlesex Hospital Alliance.
There is no charge for the telephone or for local calls.
For local calls DIAL 9 and then the phone number.
For long distance calls, please call collect, use a calling card or use the pay phones.
Please do not use cellular phones or walkie-talkies. (These devices may interfere with the medical equipment).
Ask your friends and relatives to send items clearly marked with your full name and room number to:
Strathroy Middlesex General Hospital: 395 Carrie St. Strathroy, ON N7G 3J4
Four Counties Health Services: R. R. 3, 1824 Concession Dr., Newbury, ON, N0L 1Z0
To arrange for a TV rental or enquire about rates, please call 519-245-1550 ext 5937. If there is no answer, please leave and mesage your call will be returned.
Four Counties Health Services circulates daily copies of the London Free Press and local papers to patients and visitors. At Strathroy Middlesex General Hospital, coin-operated newspaper boxes are available at the front entrance to the hospital. A change machine is located in the hallway leading to Patient Registration and Emergency on the first floor.
A family member or friend should take you home after a hospital stay. Please make sure that you have after-care instructions, prescriptions, medications, diet and follow-up appointment information.
If you are unsure about anything ask your healthcare provider before you leave. You may require care after your discharge from hospital. The hospital staff will help you decide on the available services that will best meet your needs. The Clinical Leader will provide information about alternative living options and will facilitate the most appropriate placement when returning home is not an option.
Housekeeping staff is on duty seven days a week. They keep your room, bathroom and all the areas of the hospital clean and in good order.
Maintenance Staff have the important job of keeping the hospital safe and making your stay as comfortable and as pleasant as possible. Please let them know if you have any special requests. They will be pleased to help.
Important Reminder: Keep windows closed in warm weather to allow the Tempered Air System to operate efficiently. Those who insist on keeping their windows open are requested to keep their doors closed.
Fire exits are clearly marked throughout the building. During a fire alarm, all elevators automatically close until an ALL CLEAR announcement on the speaker system. During a fire alarm remain in your area and do not move through the hospital unless directed by staff or by fire department personnel. You may hear one of our regular fire drills during your hospital visit.
If you have found an article or lost a possession at Strathroy Middlesex General Hospital, please notify the Communication Clerk. The Lost & Found is kept at Patient Registration.
At Four Counties Health Services, the Lost & Found is located in the Physiotherapy room. Please speak with physiotherapy receptionist Jane Adema, 519-693-7111 ext 2441.