At the Middlesex Hospital Alliance we are committed to improving access to our facilities, services and care for patients, their families, visitors, staff and volunteers.

Guided by the principles of the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Regulation, we continue to work towards eliminating barriers to our care and services.

The AODA (June 2005) Customer Service Regulation requires hospitals to implement specific policies, procedures and plans. These will contribute to making hospitals fully accessible by 2025.

For more information:

• Read the MHA’s Accessibility Plan
• Policies required by the AODA Customer Service Regulation 429/07 are available for viewing upon request. In addition, these documents (including the accessibility plan, are available in alternative formats upon request).