FULL-TIME IST SERVICE DESK TECHNICIAN #01-2014

Middlesex Hospital Alliance

Job Status: Full-time

Department: INFORMATION SYSTEMS AND TELECOMMUNICATIONS

Location: STRATHROY MIDDLESEX GENERAL HOSPITAL AND FOUR COUNTIES HEALTH SERVICES

Closing Date: January 9, 2014

JOB POSTING
MIDDLESEX HOSPITAL ALLIANCE
STRATHROY MIDDLESEX GENERAL HOSPITAL AND FOUR COUNTIES HEALTH SERVICES
Posting #01 – 2014

Reporting to the IST Service Manager you will be involved in a changing and challenging environment. You will be responsible for ensuring a high-level of customer service while providing first level IT and communications service desk support to all end-users within the MHA. Identification of problems, resolution and escalation of issues, general IT and clerical tasks are other responsibilities within this role.

A community college diploma in Information Systems or equivalent, with experience in a customer service oriented environment is required. You are self-directed, with exceptional interpersonal skills, and able to communicate effectively with hospital and medical staff. Your organizational, time management and multitasking skills will be the key to your success in this position. A solid basic skill set in Information Systems including Networking, MS Windows and MS Office combined with an eagerness to learn complex I.T. systems will allow you to help clinicians access the information they need to provide patient care.

This position may require working at both sites of the MHA. Possession of a valid class “G” driver’s license and reliable transportation is required.

If you embrace change, are a customer service focused individual and are looking for a positive/challenging environment to build your career then please submit your resume through the “Apply Now” button below by January 9th, 2014

Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory vulnerable sector police check (original document) completed in the last 12 months.
*Accommodations are available on request for interviews and other selection processes*

We thank all applicants, however, only those selected for an interview will be contacted.

If you have difficulty submitting your application through our online application form, please call 519-245-1550 x.5941 (leave a message after regular office hours), detailing your concern.

Employment Standards Act S. 15
Personal Information is collected under the authority of the Employment Standards Act S. 15 and will be used to determine the qualifications for employment with the Middlesex Hospital Alliance. Questions about this collection should be directed to the Human Resources Department, 395 Carrie Street, Strathroy, Ontario N7G 3J4 519-245-1550 x.5941.