Patient Relations

Feedback about the delivery of care and service at the hospital is valuable. We encourage you to contact our Patient Relations representative should you have any compliments, comments, concerns or suggestions regarding Middlesex Hospital Alliance services. You may contact us by phone at 519-245-5295 ext. 5594 or by e-mail at patientrelations@mha.tvh.ca.

How to address questions or concerns when you are a patient in the hospital

During your stay in the hospital, we encourage you to discuss your questions and concerns with a member of your health-care team (i.e., primary nurse, nursing unit administrator or treating physician). If there are certain matters which you feel require further attention, you may contact the Patient Relations representative at 519-245-1550 x. 5594 or by e-mail at patientrelations@mha.tvh.ca.