Novel Coronavirus (COVID-19)

What are the symptoms of COVID-19?

COVID-19 is a respiratory illness. Symptoms of COVID-19 may include:

  • Fever
  • Cough
  • Muscle aches and tiredness
  • Difficulty breathing

Less commonly: sore throat, headache and diarrhea have been reported.

How can I protect myself?

Handwashing is your best defense against a range of illnesses, including COVID-19. Wash your hands often to help prevent exposure to, and transmission of, illness.

Other usual health precautions that can help you protect yourself against COVID-19 and other illnesses:

  • Avoiding contact with people who are sick
  • Staying home if you are sick
  • Practicing proper cough and sneeze etiquette by coughing/sneezing into a tissue, or into your sleeve or arm (and immediately washing your hands afterwards)
  • Not touching your face (A virus’s port of entry is your eyes, nose, mouth)
  • Cleaning your hands before eating/drinking
  • Cleaning frequently touched objects and surfaces, like bathroom sinks, kitchen counters, etc.

What steps is  Middlesex Hospital Alliance taking to keep patients, visitors and staff safe?

  • MHA is coordinating with Public Health Ontario, the Ministry of Health and other agencies to help guide decision-making and receive updates on the virus.
  • A “No Visitor” policy has been implemented to limit the volume of traffic within the hospital.
  • Active screening with controlled entry for ALL patients, visitors and staff.
  • Social distancing cues are being installed throughout the hospital.
  • Physical barriers have been installed in all clinic areas and perimeter screening locations.

Surgery and outpatient services

The Middlesex Hospital Alliance (MHA) is implementing changes at both the Strathroy Middlesex General Hospital and Four Counties Health Services sites to operations to maximize resources, prioritize services, and preserve hospital capacity as the number of cases of COVID-19 continues to grow in Ontario. The changes follow the Government of Ontario’s announcement declaring a state of emergency in the province of Ontario to help contain the spread of COVID-19.

Effective June 1, 2020:

  • restricting visitors – maximum 1 visitor per patient per day, and only for critical and palliative cases, as well as one  guardian for children presenting to the emergency department
  • the emergency entrance will continue to operate for emergency patients, for walk in ED visits and Ambulance
  • the Main entrance will be opened for those patients with scheduled appointments, (Diagnostic Imaging, Physiotherapy, Ambulatory Care Clinics, Endoscopy)
  • Patients with Appointments will be registered at the main registration desks and will be screened in the lobby.
  • Patients are asked to bring their own mask (or will be given one upon entry)

We appreciate your understanding as we make changes to reduce the spread of the virus and the changes that we recognize create inconvenience. Thank you for your understanding, flexibility and patience.

Travel-related inquiries and self-isolation

If you have not travelled, but are concerned about your symptoms, we encourage you to contact Telehealth Ontario at 1-866-797-0000 or your primary care provider/family doctor; this will help keep our emergency room resources available for emergent care patients. Please only call 9-1-1 if you are severely unwell.

If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please start by visiting the Ministry of Health website and taking their self-assessment. Do not call 911 unless it is an emergency.


Helpful Resources:

COVID-19 Self-Assessment

Public Health Ontario – COVID-19 

Middlesex London Health Unit – COVID-19

Status of confirmed COVID-19 cases in London and Middlesex County

COVID-19 How to Self Isolate