Manager, TVHP Regional Hospital HIS Services London Health Sciences Centre #53396

Middlesex Hospital Alliance

Job Status: Full-time

Department: Information Technology Services

Location: London Health Sciences Centre

Closing Date: January 19, 2016

Job Title Manager, TVHP Regional Hospital HIS Services
Job ID 53396
Location London Health Sciences Centre
Full/Part Time Full-Time
Regular/Temporary Regular
Posting Period
Open Date: January 12, 2016 Closed Date: January 19, 2016
Department Name
Information Technology Services
Job Summary
Reporting to the Integrated Director, Clinical Informatics, Clinical and Corporate Solutions, the Manager, TVHP Regional Hospitals HIS Services provides leadership and support to the Thames Valley Hospital Partnership (TVHP) customers of the HIS agreement. The governance model for this agreement requires LHSC and St. Joseph’s Health Care London to ensure there is a balance between operational day to day system/end user support and effective planning for future system advances. System performance, service level metrics and optimization of services requires proactive communication and anticipation of customer needs. The governance model outlines the collaboration required to plan for future system advances. The Manager is accountable to support all aspects of the governance agreement, with a focus on customer satisfaction. The Manager either leads or supports all committees and teams related to the TVHP HIS governance, including ensuring that operating and strategic planning functions are effective and timely.
The Manager is responsible for building relationships within the TVHP group of hospitals and providing leadership to the LHSC/St. Joseph’s ITS team with respect to regional service provision. The Manager is further responsible for liaising with the Manager, ESC (Erie St. Clair) Regional Hospitals HIS Services to ensure governance models are adopted and standardized, and strategic planning between all regional hospitals and LHSC/St. Joseph’s are aligned.
 Impact and Influence
 Results Orientation
 Quality, Safety and Service Orientation
 Business Acumen
 Developing Others
 Holding Self and Others Accountable
 Visionary Leadership
 Strategic Orientation
 Emotional Intelligence and Assertiveness
Successful completion of a recognized baccalaureate degree program in Computer Science, Engineering, Business, Healthcare or related field;
 Related post-graduate education preferred
 Minimum 5 years’ experience in progressively more responsible leadership roles with a strong focus on LEAN / Six Sigma/Project Management methodologies (academic acute care hospital preferred)
 Demonstrated ability to effectively and efficiently manage human and fiscal resources; knowledge of budgets and hospital operations preferred
 Ability to create business plans and models of service that match potential available resources
 Strong participatory leadership, team building and highly developed organizational skills with a track record of achieving results
 Excellent interpersonal skills with the ability to build partnerships and generate consensus
 Excellent and effective abilities in both oral and written communication skills, including strong negotiation and conflict resolution skills
 Highly developed and innovative critical thinking skills with the ability to conceptualize, analyze and problem solve
 Demonstrated experience with organizational change and improvement initiatives
 Excellent decision-making, strategic planning experience and evaluation skills
 Previous experience in departmental and individual metrics development required
 Previous experience in negotiations with internal and external customers required
 Demonstrated behaviours supporting our Core Values of Respect, Trust and Collaboration
 Demonstrated knowledge of and commitment to patient and staff safety at LHSC
 Demonstrated commitment to the development of professional practice, mentorship and life-long learning
 Demonstrated experience with the principles and practice of Shared Leadership
 Demonstrated ability and willingness to develop leadership talent within their team through education, mentoring and leading by example
 Recognition, understanding and demonstrated Emotional Intelligence (EI), particularly emotional self-awareness, assertiveness, optimism, stress tolerance and empathy, in a variety of situations
 Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
 Proficient with computer systems such as email, MS Word, MS Excel and MS PowerPoint
 Demonstrated ability to attend work on a regular basis
We foster a culture of patient and staff safety whereby all employees are guided by the Mission, Vision, Values and Code of Conduct of LHSC. LHSC is committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC encourages applications from persons with disabilities and we are committed to providing accommodations upon request.
Submission Requirements (please submit in one MS Word document)
 Cover Letter, Resume and Listing of Education, Credentials and Certifications
 Written summary identifying how you demonstrate the Core Values of LHSC (in less than 150 words)
Successful candidates, as a condition of job offer, would be required to provide a satisfactory vulnerable sector police check (original document) completed in the last 4 months.
To apply please visit:

We thank all applicants, however, only those selected for an interview will be contacted.

If you have difficulty submitting your application through our online application form, please call 519-245-1550 x.5941 (leave a message after regular office hours), detailing your concern.

Employment Standards Act S. 15
Personal Information is collected under the authority of the Employment Standards Act S. 15 and will be used to determine the qualifications for employment with the Middlesex Hospital Alliance. Questions about this collection should be directed to the Human Resources Department, 395 Carrie Street, Strathroy, Ontario N7G 3J4 519-245-1550 x.5941.